Who We Are

IT Fully Managed was established by information security experts Mark Zeigler and Eric Mannon in 2015. Mark and Eric decided to start IT Fully Managed because they saw many companies struggle with IT security awareness and traditional IT services providers that did not have the training, experience, or technology to combat modern IT threats and deliver dynamic services to their staff.

Mark Zeigler is a professional Information Security Engineer with extensive experience in firewall administration and Information Security as a whole. His career began as a Tactical Network Specialist in United States Marine Corps and he holds a Bachelor’s degree in Computer Information Systems. Mark has also earned numerous information security certifications and general IT certifications during his career with multiple IT service providers and enterprise organizations. He has compliance experience with PCI, SOC 1, SOX, ITIL, ISO 27001 with general knowledge of CobiT. Mark manages day-to-day operations of our technical team, product research, and mentorship of our engineers.

Eric Mannon is multi-skilled Information Security consultant and enterprise architect. His experience includes positions as Security Analyst, Project Manager, and Professional Services Director for several large SOX compliant organizations. Eric holds a BBA from the University of North Texas and maintains many active certifications and licenses. He has compliance experience with PCI, HIPAA, SOX, ITIL, ITSM. Eric’s primary responsibility at ITFM is managing the customer experience, strategy development and solutions design.

Why Choose Us

Our process allows us to build an honest, transparent partnership with you. As we work to build this type of relationship, our collaboration provides insights into your day-to-day business, opening the opportunity to leverage technology and streamline operations to meet your objectives. In the ever-changing landscape of technology, we want you to feel confident about your systems so you can make informed decisions that benefit your organization.


(ISC)2 Code of Ethics

Safety of the commonwealth, duty to our principals (employers, contractors, people we work for), and to each other requires that we adhere, and be seen to adhere, to the highest ethical standards of behavior. Therefore, strict adherence to this Code is a condition of certification.

  • Protect society, the common good, necessary public trust and confidence, and the infrastructure.
  • Act honorably, honestly, justly, responsibly, and legally.
  • Provide diligent and competent service to principles.
  • Advance and protect the profession.

IT Fully Managed and its employees follow the standard Code of Ethics as defined by the (ISC)2. To learn more about these standards, click here.


Free On-site Consultation

Contact us today to schedule a free on-site consultation and find out how we can make your technology secure and hassle-free!